Find the answers to your questions here
Find the answers to your questions here
Thank you for taking the time to visit our website. We hope you find an answer to your question below. If not, send us an email at email@example.com
I have never learnt French before, which class should I register for?
If you have never learnt French before, the best option for you is to register for the Beginner class level 1. If you have done a bit of French and are not sure of your level, you can do a level test to determine your level. To do a level test, see question number 3.
I am not sure about my level, what should I do?
If you are not sure about your level in French, send an email to firstname.lastname@example.org with your contact number, email address and some information on your background (how much French you have done, why you are learning French etc). If needed, we will send you a level test to complete online to help us determine your level and the best class for you.
How can I do a level test to determine my level?
Send an email to email@example.com with your contact number, email address and some information on your background (how much French you have done, why you are learning French etc). We will send you a level test to complete online to help us determine your level and the best class for you.
I’m going to miss some classes; how can I take a make-up class?
Don’t worry, the teacher will do revisions at the beginning of each class to help review the content from the previous lesson. If you still feel a bit lost, you can take up to two make-up classes per term. We can’t guarantee that we will manage to organise one for you, but we will do our best to help you get one.
I need to arrange a make-up class; how do I proceed?
If you want to arrange a make-up class easily, please send an email to firstname.lastname@example.org with the following information: your name, you teacher’s name, your level and the date and time of the class you will miss as well as your period of absence (from xxx to xxx). Kindly remember, you are only able to take two classes allowed per term and per student.
My child is exempted from Chinese and wants to take French in lieu of Mother Tongue. Is French Studio suitable for this?
Yes, we offer French in lieu of mother tongue for primary and secondary students so your child can follow classes at French Studio. The program we follow has been approved by the Ministry of Education (MOE) and we are MOE registered. For the full steps on how to proceed to enrol your child for French in lieu of mother tongue, click here: https://www.frenchstudio.sg/learning-french-lieu-mother-tongue-language/
What age do children group classes start at?
We offer classes for primary and secondary students from the age of 7 years old. Your child needs to be able to read and write in English before joining the class.
My child is beginner, which level should he join?
If your child has never learnt French, he/she should join our Children Beginner 1 classes. To view our schedule, click here on the ‘schedule tab’: https://www.frenchstudio.sg/schedule/ and filter for the category ‘children group classes’ on the page.
My child already knows a bit of French, what do I do?
If your child has already learnt French, call us on us +65 9499 9527 to arrange a level test. The level test will be held in the school and we will arrange a convenient time to meet. It lasts approximately 15 minutes.
My child will miss a class, is it possible to have a make-up class?
We don’t offer make-up classes for children classes. However, rest assured that the teacher will do revisions at the start of every class covering what has been done in the previous class.
My child is a French native speaker, what should I do?
In this case your child is a “francophone”, it means that at least one of his/her two parents is a native speaker in French and that your child is able to speak and understand French. You can register your child for ‘francophone’ French classes from 3 years old. To view the schedule of classes click here on the ‘schedule tab’ https://www.frenchstudio.sg/schedule/ and filter for the category ‘français langue maternelle’ on the page.
Do you prepare for the MOE exams?
Yes, we are fully MOE registered and we follow the program approved by MOE. Our qualified teachers are French native speakers and will help prepare your child to pass his MOE exams.
Am I eligible ?
If you are Singaporean and aged 25 years and above, you are eligible for the Skills Future Credit, but please check the Skills Future website.
Which courses is it applicable for?
From Beginner 1,2,3 classes to Intermediate 1,2,3 classes. You are unable to use your Skills Future credit for our advanced classes, private tuition, or book fees.
How do I proceed to use my Skills Future credit?
For more information, please visit our blog here: https://www.frenchstudio.sg/skillsfuture-french-language-courses/
My Skills future credit has been approved, how do I get refunded?
To get refunded easily, please send an email at email@example.com with the following information: first name and last name, your course, your language, the amount claimed on Skills Future, your payment options, your account number, bank number and account name.
When/How will I be refunded?
Approximately 10 days after your first class and as soon as we receive the payment for the course from Skills Future, we will refund you. If you paid by PayPal or Credit card online, we will refund you into your account directly. If you paid by any other way, we will need your account number to make a bank transfer.
My class has already started. Can I apply for Skills Future credit?
Unfortunately not. You can only apply for Skills Future credit before your class starts.